FREQUENTLY ASKED QUESTIONS

We offer economy, ground, 2-day & international shipping on all of our products. Shipping prices differ based on the size/weight of the order & the shipping location. All orders ship from Detroit, MI.

Due to the rapidly changing international shipping landscape as related to COVID-19, international transit times may be extended.

We ship worldwide, with the exception of the following countries: Cuba, Falkland Islands, Iran, North Korea, Somalia, & Sudan. We also provide full door-to-door tracking updates for 32 countries (including the US).

Full tracking is provided for the following countries: Australia, Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, German, Gibraltar, Great Britain, Greece, Hong Kong, Hungary, Ireland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, & Switzerland.

For any countries not listed above, tracking stops once the package is handed over to the country’s international carrier. For these countries, we do not receive additional tracking updates, therefore we are not liable once they have been transferred to the international carrier.

Shipping costs vary and depend on a few key factors:

• Whether you ship Economy, Ground or 2 Day Shipping
• Where the order is shipping to and from
• How many items are part of the order

 

While we will attempt to process order cancelation within 12 hours of placing order but are not always able to do so. All items offered are made-to-order. This means that when you place your order, we print that item/s just for you, So some orders cannot be cancel once they are printed.

You will receive a confirmation email or text message with a tracking link. You can view the status of an order by clicking on the Track Your Order link Here.
Please allow 3-6 days for the carrier to scan your package into their system.

 

We stand behind the quality of our products & guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge — simply submit a customer service request with a photo of the items in question & one of our representatives will issue an immediate replacement. We typically do not accept returns, refunds or replacements due to user error such as incorrect selection of sizes, designs, colors, etc.